Delete your Wavind account

You can delete your Wavind account and the personal data that belongs to it at any time, free of charge: in the Wavind app for iPhone and Android, on the Wavind website, or by email without the app.

The Wavind app and website are developed and operated by Devye Software - Mateusz Szymański.

1. Tap your picture at the end of the top bar and choose Account.
2. Open Advanced at the bottom of the screen and tap Delete account.
3. Type the email address you are signed in with, tap Delete permanently, then confirm once more.

Sign in at go.wavind.app with the account you want to delete, then:

1. Open the menu under your picture or email address and choose Account.
2. Choose Your data, then Delete account.
3. Type your email address to confirm and choose Delete permanently.

If you no longer have the app or cannot sign in, email [email protected] from the email address of your Wavind account and ask us to delete the account.

If you write from another address, we will ask you to confirm that the account is yours before we delete anything. We delete the account and the data listed below and confirm by email when it is done, within 30 days of your request.

Deleting your Wavind account does not cancel a paid subscription. To stop future charges, cancel it where you bought it first: for Pro bought in the app, in your App Store or Google Play subscriptions; for Pro bought on the website, in the billing area of your Wavind account or through Paddle.

Deletion is permanent and cannot be undone. It removes:

• Your sign-in details (email address, name and profile picture) and every active sign-in
• Your settings, saved spots and boards
• Your sessions, including recorded GPS tracks, and your conversations with the assistant
• Photos you uploaded to condition reports, sessions and reviews
• Your spot suggestions (a spot already added to Wavind stays on the map, without your name)
• Your push notification subscriptions and your consent record
• If you sign in with Apple, Wavind's access to your Apple ID

A few records stay because other people rely on them. We anonymise them first, so they no longer identify you:

• Spot reviews keep only the star rating, the spot and the date, so spot ratings stay accurate. The title and text are deleted
• Condition reports keep only the wind and gust readings, the comparison with the forecast, condition tags, the spot and the time, so spot history stays accurate. Your notes are deleted
• Support conversations stay so our support history is complete, but your name, email address and everything you wrote in them are replaced with [deleted]
• Upcoming bookings with schools and rentals are cancelled. The business keeps only an anonymous record of each booking, without your name, email address, phone number, details or messages
• A school or rental page you own stays on Wavind: a staff member becomes its owner, and with no staff the page stops taking booking requests

Because these records no longer contain personal data, they are kept with no fixed end date.

Billing and transaction records may be kept for longer where tax, accounting, fraud prevention, dispute handling or other legal duties require it. Paddle (Pro bought on the website), Apple (App Store) and Google (Google Play) keep their own records of your purchases under their own terms.

How we collect, use and protect your data, and your other rights, are explained in our Privacy Policy.